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Case studies

What went wrong when retired hardware was handled badly, what the law and the standards ask for, and what a defensible program looks like. Written for the people who have to sign the policy.

  • Case study

    In the field: a CJIS destruction day for the City of Mansfield

    Eighty-seven assets from a storage room to a signed certificate in one day, including the ones that turned out to be empty

    What a routine municipal job looks like when it is done right: an inventory by asset tag, media logged by serial, hard drives degaussed and shredded, SSDs disintegrated, empty chassis recorded as inspected, the city's representative witnessing, and a certificate dated the same day.

    MunicipalCJISJob story
  • Case study

    The FBI's Media Destruction Program

    Right machines, wrong everything before them: what the DOJ Inspector General found in 2024 and 2025

    The FBI's central destruction facility ran a degausser, a shredder, and a disintegrator to NSA and NIST standards, and the contractor met its deliverables. The Inspector General still found Secret-marked drives in torn shrink wrap on a warehouse floor, extracted hard drives nobody counted, pallets waiting up to 21 months, and 395 people with access. Every mistake was upstream of the shredder.

    FederalChain of custodyNSA/CSS 9-12Consultation
  • Case study, updated September 19, 2026

    The Morgan Stanley Data Breach

    Due to improper sanitization of IT hardware

    How a global bank's decommissioned data-center hardware ended up in strangers' hands after a vendor was paid to wipe it, and what it cost: a $35 million SEC penalty, a $60 million OCC fine, and a $60 million class-action settlement.

    Financial servicesVendor oversightNIST 800-88
  • Case study

    HealthReach Community Health Center Data Breach

    A wake-up call on proper data disposal and HIPAA compliance

    Improperly disposed hard drives exposed the records of more than 115,000 patients at a community health center. What HIPAA requires at the end of a record's life, and how to build a disposal program that would have prevented it.

    HealthcareHIPAANIST 800-88
  • Case study, updated September 19, 2026

    HAMR Drives and Classified Environments

    Plan the disposition before you deploy the drives

    Heat-assisted magnetic recording drives cannot be degaussed, and the NSA's February 2026 reissue of Policy Manual 9-12 now says incineration is the only approved sanitization for them. What that means for a cleared facility, and how to identify a HAMR drive before it becomes a problem.

    NSA/CSS 9-12HAMRClassified
  • Case study, updated September 19, 2026

    Ohio's Data Protection Act and Data Destruction

    The digital safe harbor law, and how documented media sanitization helps you qualify

    Ohio's Data Protection Act gives businesses an affirmative defense against breach lawsuits when they follow a recognized cybersecurity framework. Documented NIST 800-88 sanitization is part of qualifying. A plain-language comparison, not legal advice.

    OhioSafe harborNIST 800-88
  • Case study, updated September 19, 2026

    NIST 800-88 Media Sanitization and the Reasonableness Standard

    Why regulators judge disposal against reasonableness, and how a documented sanitization plan proves your decisions were defensible

    Courts and regulators ask whether an organization acted reasonably. NIST 800-88 is how you show it. A comparison of the technical framework and the legal standard, and why an ITAD vendor's business model belongs in your risk assessment.

    NIST 800-88LegalVendor selection

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